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Caregiver Documentation

Welcome to the complete SpeakSimple guide. This documentation covers everything from first-time setup to advanced customisation — so you can configure the perfect communication environment for your loved one.

First time here? Start with Add to Home ScreenCreating Your AccountPairing Recipient Devices to get up and running in under 5 minutes.

What SpeakSimple Does

SpeakSimple is a Progressive Web App (PWA) that runs entirely in the browser on any device — iOS, Android, Mac, or PC — with no download required. It combines two core tools:

AAC Talker Grid

Colour-coded, emoji-supported communication cards that speak aloud when tapped using the device's built-in speech engine.

Visual Daily Scheduler

A live Now & Next board and full daily timeline that syncs to all paired devices in real time via the cloud.

Caregiver Dashboard

A secure PIN-protected control panel to add profiles, edit cards, manage paired screens, and publish updates.

Real-time Sync

All changes you make on the caregiver terminal are instantly pushed to all paired recipient tablets via Firestore.

What You'll Need

  • A smartphone or computer for the Caregiver Terminal (your device for managing everything)
  • A tablet or second device for the Recipient Screen (the device the communication user interacts with)
  • A Google account to sign in and activate your license
  • An internet connection for initial setup and sync (offline use is supported after first load)

Add to Home Screen

Installing SpeakSimple as a PWA pins it to your home screen like a native app — with full offline access, an edge-to-edge layout that respects device safe areas, a native bottom navigation bar on mobile, and no App Store required.

iOS (iPhone & iPad) — Safari

1

Open Safari and go to speaksimple.app

SpeakSimple must be opened in Safari on iOS — Chrome and other browsers do not support PWA installation on Apple devices.

2

Tap the Share icon

At the bottom of Safari, tap the Share button (the square with an arrow pointing upward).

3

Scroll down and tap "Add to Home Screen"

In the share sheet that appears, scroll down until you see Add to Home Screen and tap it.

4

Confirm the name and tap "Add"

You can rename the app if you like (e.g. SpeakSimple). Tap Add in the top-right to confirm.

5

Launch from the Home Screen

The SpeakSimple icon will now appear on your home screen. Open it from there for the full-screen experience.

Android — Chrome

1

Open Chrome and go to speaksimple.app

Android supports PWA installation through Chrome, Edge, and most Chromium-based browsers.

2

Tap the three-dot menu (⋮) in the top-right

This opens Chrome's browser menu.

3

Tap "Add to Home Screen" or "Install App"

On newer Android/Chrome versions you may see a banner at the bottom of the screen — tap Install there instead.

4

Tap "Install" to confirm

SpeakSimple is now installed on your device home screen and can be opened like any other app.

Offline support: Once installed and opened at least once with an internet connection, SpeakSimple will continue to work fully offline. Internet is only required when syncing changes from the caregiver dashboard.

Creating Your Account

Your caregiver account links your license, profiles, and sync data across all devices. It takes under two minutes to set up.

1

Open SpeakSimple

Go to speaksimple.app or open the installed app from your home screen.

2

Tap "Create Caregiver Account"

On the welcome screen, select the caregiver registration option. This sets up your account as the admin terminal.

3

Sign in with Google

SpeakSimple uses Google Sign-In for security. Tap Continue with Google and select your Google account.

4

Activate your license

If you haven't purchased a license, you'll be taken to the pricing screen. Your one-time £9.99 license is processed securely via Stripe. Once confirmed, your account is fully activated.

5

Set your Caregiver PIN

You'll be prompted to create a 6-digit PIN. This protects the caregiver dashboard from being accidentally accessed by the recipient. Choose something memorable but not obvious.

Important: Only one caregiver device can be actively signed in at a time. Signing into the caregiver dashboard on a new device will automatically sign out the previous caregiver session for security. Recipient paired screens are not affected.

Onboarding Wizard

SpeakSimple features a premium, multi-step onboarding wizard for caregivers to configure custom display boards, choose Harmonious Color Presets, and pre-load baseline profiles.

Multi-Step Setup

1

Select Recipient Communication Style

Choose between preloaded communication grids, simple text-only buttons, or an empty grid to build entirely from scratch.

2

Board Visibility Toggles

Select which features should be active on the recipient screen. You can toggle visibility for the AAC Grid, Now & Next View, First & Then View, and Routine Scheduler to avoid cognitive overload.

3

Theme Color Accent Presets

Personalise the interface using one of the five premium curated color accents:
Sky Blue – Calm and clean.
Emerald Green – High visibility and comforting.
Sunset Orange – Warm and vibrant.
Royal Purple – Sophisticated and deep.
Rose Pink – Soft and friendly.

Fresh Detection: SpeakSimple automatically detects fresh installations or new sign-ups. When registering, caregivers are redirected straight to the Onboarding Wizard to build their first profile smoothly. You can always change active boards and colors later from the Caregiver Settings.

Caregiver Terminal

The caregiver terminal is your control hub. You can use any device — phone, tablet, or laptop — to manage profiles, edit grids, and publish schedule updates.

Accessing the Caregiver Dashboard

The caregiver dashboard is hidden from the standard view to prevent the recipient from accessing it accidentally. To open it:

  1. Open the SpeakSimple app and sign in with your Google account.
  2. The caregiver dashboard loads automatically after sign-in verification.
  3. On shared/recipient devices, tap the lock icon or enter your 6-digit PIN to reveal the caregiver options.

What You Can Do Here

Manage Profiles

Create and switch between multiple recipient profiles — useful for siblings or different communication needs.

Edit AAC Cards

Add, remove, reorder, and rename communication cards. Assign custom images or emojis to each card.

Edit Schedule

Add, modify, and remove daily schedule events with custom times, titles, colours, and icons.

Manage Devices

See all paired recipient devices, revoke access to specific devices, and generate new pairing codes.

Zones Overview

Monitor the current emotional state of all your paired devices in real-time.

Backup & Restore

Export a full system JSON backup or restore your setup from a previous configuration.

Pairing Recipient Devices

Recipient devices are the tablets or screens that the person using AAC will interact with. You can pair up to 5 devices on a single license.

Paired devices display the AAC grid and schedule in recipient mode — the caregiver dashboard is hidden and PIN-protected. The device stays in this mode permanently unless unlocked by the caregiver.

How to Pair a Device

1

Open SpeakSimple on the recipient's device

Go to speaksimple.app on the tablet or device you want to pair. Do not sign in — instead, tap "Pair This Device" on the welcome screen.

2

Note the 6-digit Pairing Code shown on screen

A unique code is generated and displayed on the recipient device. This code expires after 10 minutes.

3

On your Caregiver Terminal, open the dashboard

Sign in and navigate to Device Management in the caregiver dashboard.

4

Tap "Pair New Device" and enter the code

Enter the 6-digit code from the recipient device. Select the profile this device should display, then confirm pairing.

5

The recipient device confirms and loads the profile

The paired screen will instantly load the AAC grid and schedule assigned to that profile. It is now ready to use.

Removing a Device

To unpair a device, go to Device Management in the caregiver dashboard, find the device, and tap Remove Device. The recipient screen will automatically return to the pairing/welcome screen.

Caregiver PIN & Security

The 6-digit PIN is your primary security barrier, keeping the recipient safely within the communication interface while allowing caregivers quick access to settings.

Setting Your PIN

You are prompted to create your PIN during account setup. To change it later:

  1. Open the caregiver dashboard and tap Settings.
  2. Tap Security & PIN.
  3. Enter your current PIN to verify, then enter and confirm your new 6-digit PIN.

Resetting a Forgotten PIN

1

On the PIN entry screen, tap "Forgot PIN? Reset Passcode"

This appears beneath the PIN pad on any locked screen or settings entry point. You will be logged out immediately.

2

Log back in and set a new PIN

Sign in again with your Google account. You will be prompted to set a new 6-digit PIN before accessing the caregiver dashboard.

Keep your PIN private. The PIN is designed to prevent accidental editing by the recipient. Do not share it with anyone other than trusted co-caregivers.

AAC Grid Overview

The AAC (Augmentative and Alternative Communication) grid is the primary screen recipients use to communicate. Cards are arranged in a colour-coded grid and each one speaks aloud when tapped.

How the Grid Works

The default grid shows 6 cards at a time in a 3×2 layout. Each card contains:

  • A large visual — either an emoji, custom uploaded photo, or FontAwesome vector icon
  • A text label beneath the image
  • A background colour based on its word category (Fitzgerald Key)

When a recipient taps a card, the word or phrase is added to the Speech Bar at the top of the screen. Multiple cards can be tapped to build a sentence, and the whole sentence is spoken aloud when the user taps Speak.

The Speech Bar

  • Speak — Speaks the accumulated words aloud
  • Clear Word — Removes the last word added
  • Clear All — Clears the entire sentence

Grid Customisation & Overrides

Caregivers can tailor the grid layout to support physical accessibility or communication density requirements:

  • Global Grid Settings: In Caregiver Settings, set a default grid size (supporting up to 8 columns and 7 rows) for the profile. This serves as the baseline for all board views.
  • Folder-Specific Overrides: When creating or editing any board folder/page, you can specify individual Column and Row overrides. This allows a 2x1 simple layout for quick "Yes / No" choices, while maintaining a detailed 8x5 grid in the main dictionary folders.

Page Indicators & Navigation

When folders or board pages contain more cards than can fit in a single grid layout, SpeakSimple automatically breaks them down into pages:

  • Premium Dot Indicators: A row of glowing capsule-style indicator dots will appear centered directly below the grid layout. The active page is highlighted as an elongated glowing pill.
  • Direct Navigation: Caregivers or recipients can tap any page dot to jump directly to that page, facilitating rapid scanning of vocabulary dictionary pages.
  • Auto-hide: If a board page has enough grid space to show all available cards (i.e. fits on page 1), the indicator dots are hidden automatically to keep the UI clean and distraction-free.
The speech engine uses the device's built-in Text-to-Speech voices, which work fully offline. No internet connection is needed for the recipient to speak.

Editing Cards

Caregivers can fully customise the AAC grid — adding new words, changing images, reordering cards, and removing ones that aren't needed.

Adding a New Card

1

Open the Caregiver Dashboard

Sign in and enter your PIN to access the full dashboard.

2

Tap the "+" button on the AAC grid

In the grid editor, an empty card slot or an add button will appear at the end of the current cards.

3

Fill in the card details

Enter a label (the word to be spoken), choose an image (emoji, upload, or built-in icon), and select a category colour.

4

Tap Save and then Publish

Saved changes are stored locally. Tap Publish to push them to all paired recipient devices instantly.

Removing a Card

In the grid editor, long-press or tap the edit icon on any card, then select Delete Card. Confirm the deletion and tap Publish to sync the change.

Reordering Cards

In Edit Mode, press and hold any card to enter drag mode. Drag it to the desired position and release. Tap Publish when done.

Fitzgerald Colour Key

SpeakSimple uses the Fitzgerald Colour Key — a widely adopted colour-coding system for AAC that helps users identify word categories at a glance.

Colour Category Examples
Yellow
Nouns / People / Places Mum, School, Water, Toilet
Green
Verbs / Actions Eat, Go, Play, Want, Stop
Blue
Adjectives / Feelings Happy, Sad, Big, Hot, Tired
Grey
Social / Quick Phrases Hello, Thank you, Help, Yes, No
Red
Prepositions / Connecting Words In, On, Under, With, And
Purple
Adverbs / Pronouns I, Me, You, He, She, They, Here, There
You can assign any colour to any card — the Fitzgerald Key is a guide, not a strict rule. Customise category colours to match your recipient's individual learning needs.

Text-to-Speech

SpeakSimple uses the Web Speech API to synthesise speech directly on the device — no internet, no external services, zero latency.

Choosing a Voice

Navigate to the caregiver dashboard → Settings → Voice & Speech. A dropdown lists all available voices installed on the device. Select the voice that sounds most natural and appropriate for the recipient.

More voices on iOS: Go to iPhone/iPad Settings → Accessibility → Spoken Content → Voices and download additional high-quality voices. These will appear in SpeakSimple automatically.

Speech Rate & Pitch

In Settings → Voice & Speech, you can adjust the speaking rate (speed) and pitch using simple sliders. Slower rates are recommended for new users or younger recipients.

Schedule Overview

The visual schedule shows the recipient's day in clear, structured blocks — reducing anxiety and helping them understand what is happening and what comes next.

Views Available

  • Now & Next — A full-screen view of the current activity and the next one coming up. Ideal for placing prominently on the recipient's screen.
  • Daily Timeline — A scrollable vertical list of all events for the current day, with colour-coded time blocks.
  • Weekly View — A column-based overview of the entire week.

How Events Work

Each schedule event contains:

  • A title (e.g. "Breakfast", "School", "Therapy Session")
  • A start and end time
  • An optional icon or custom photo
  • A colour for easy visual identification

Events are automatically highlighted as the current time falls within their window. The Now & Next view updates in real time throughout the day.

Now & Next View

The Now & Next view is designed to sit permanently on the recipient's screen — giving clear, unambiguous visual anchoring for what is happening right now and what comes afterwards.

How It Works

The view displays two large panels side by side or stacked:

  • NOW — The current scheduled activity, shown with its icon, title, and time
  • NEXT — The upcoming activity, shown slightly smaller

These panels update automatically in real time as the day progresses. No manual interaction is needed — the schedule engine checks the current system time every minute and advances the view automatically.

For best results, set the recipient's tablet to auto-brightness and disable screen timeout (or set it to a long idle time). This keeps the Now & Next board visible throughout the day without requiring interaction.

First & Then View

The First & Then view offers a simplified schedule layout, helping the recipient focus on their immediate task and the direct reward or subsequent activity that follows.

Purpose and Usage

For individuals who find a full timeline overwhelming, the First & Then view narrows attention to just two items:

  • FIRST — The active event or instruction (e.g. "Eat Lunch" or "Pack Bag").
  • THEN — The reinforcing event or reward that immediately follows (e.g. "Play Outside" or "Watch TV").

This layout uses high-contrast cards, large icons, and clean text, and updates automatically as time windows roll over.

Enabling First & Then: If you did not activate this board during the initial Onboarding Wizard, you can turn it on at any time by accessing the Caregiver Dashboard → Settings, and toggling First & Then View to visible.

Event-Linked Checklists

Link interactive checklists directly to schedule events, allowing recipients to check off sub-tasks (e.g. packing school bags, brushing teeth) with automated progress tracking.

How Checklists Work

Checklists break down specific events into actionable steps. When a schedule event contains a checklist:

  • A status badge (e.g., 📝 0/3 DONE or 📝 1/3 DONE) is shown on the schedule card in the Now & Next, First & Then, and timeline views.
  • Tapping the event card opens a full-screen Interactive Checklist Dialog in Recipient mode, showing the sub-tasks with circular check boxes.
  • When all items are checked, a festive All Done! celebration banner slides into view.

Setting Up Checklists

1

Open the Event Editor

In the Caregiver Dashboard, edit an existing schedule event or add a new one.

2

Add Checklist Items

Scroll to the Checklist section inside the event dialog. Type your sub-task (e.g. "Water bottle") and click Add.

3

Publish Changes

Save the event and click Publish to sync the checklist to all recipient devices instantly.

Daily Auto-Reset: Checked items reset automatically every morning. The next day, the recipient will start with a fresh unchecked list!

Adding Events

Build your recipient's daily schedule by adding time-blocked events from the caregiver dashboard. All changes sync to paired devices immediately after publishing.

1

Open the Schedule editor

In the caregiver dashboard, tap Schedule in the navigation to open the day/week/month schedule editor.

2

Tap an empty time slot or the "+" button

On the daily timeline, tap any empty slot to create an event at that time, or use the add button to create a new one from scratch.

3

Fill in the event details

Enter a title, set start and end times, choose an icon (emoji or photo), and pick a colour for the event block.

4

Save and Publish

Tap Save to store the event, then Publish to push it live to all paired recipient devices.

You can set up recurring events (e.g. "School - Mon to Fri 9:00–15:30") so you don't have to re-enter them daily. Use the Repeat option in the event editor.

Zones of Regulation

SpeakSimple includes a dedicated Zones of Regulation board, allowing the recipient to quickly communicate their current emotional state using four universally recognized color zones.

The Four Zones

Red Zone

Angry, really sad, terrified, or out of control.

Yellow Zone

Frustrated, anxious, silly, or feeling wiggly.

Blue Zone

Sad, tired, sick, or moving slowly.

Green Zone

Happy, calm, focused, and ready to learn.

Caregiver Overview

When a recipient selects a zone on their device, it instantly syncs to the cloud. You can monitor the current emotional state of all paired devices by opening the Caregiver Dashboard and navigating to the Zones Overview tab.

Recipient Profiles

Profiles let you maintain separate AAC grids and schedules for different people under the same caregiver license — ideal for siblings, different settings (home vs school), or different communication stages.

Creating a Profile

  1. Open the caregiver dashboard and tap Profiles.
  2. Tap Add Profile and enter a name (e.g. "Jamie", "Home", "School Mode").
  3. Configure the AAC grid and schedule for that profile independently.
  4. Assign the profile to one or more paired devices.

Switching Profiles on a Device

You can reassign which profile a paired device displays at any time from the caregiver dashboard under Device Management. Select the device and choose a different profile from the dropdown. The change is pushed live instantly.

Uploading Custom Photos

Personalising cards and events with real photos from the recipient's life makes AAC significantly more relatable and effective. SpeakSimple stores all uploaded photos locally for offline access.

Adding a Photo to a Card

1

Open the card editor

In the grid editor, tap the card you want to update, then tap the image area or Edit Card.

2

Tap "Upload Photo"

This opens your device's photo picker or camera, depending on the device. Select an image from your camera roll or take a new photo.

3

Crop and confirm

The image is automatically resized and saved locally. It will display on the card across all synced devices.

Storage tip: SpeakSimple uses IndexedDB — not standard local storage — to save photos. This means you can upload large, high-resolution images without hitting the small storage limits of older browsers.

Voice & Speech Settings

Fine-tune how SpeakSimple sounds for your recipient with adjustable voices, rate, and pitch — all powered by the device's native speech engine with no internet required.

Available Settings

  • Voice — Select from all voices installed on the device. High-quality voices can be downloaded in iOS/Android system settings.
  • Rate — Controls speaking speed. Range: 0.5× (slow) to 2× (fast). Default is 1×.
  • Pitch — Controls the tone. Range: 0.5 (lower) to 2 (higher). Default is 1.
  • Volume — Separate from device volume; controls SpeakSimple's relative output level.
Recommended for children: A slower rate (0.7–0.85×) with a slightly higher pitch (1.1–1.2) can make speech clearer and more engaging for younger recipients. Test a few combinations to find what feels right.

Themes & UI Settings

Personalize the app interface with curated color palettes and manage the visibility of various boards to prevent cognitive overload.

Premium Curated Colors

During the onboarding wizard or in the Caregiver Settings, you can choose from five distinct visual accents:

  • Sky Blue – A calming, clean aesthetic.
  • Emerald Green – High contrast visibility.
  • Sunset Orange – Warm and vibrant.
  • Royal Purple – Sophisticated and deep.
  • Rose Pink – Soft and friendly.

Board Visibility Toggles

If your recipient only uses the AAC grid, or only uses the daily schedule, you can hide the unused tabs entirely. Open the Caregiver Dashboard, go to Settings, and toggle the switches for AAC Grid, Now & Next, Visual Schedule, First & Then, and Zones of Regulation.

Backup & Restore

Keep your hard work safe. SpeakSimple allows you to download a complete backup of all your profiles, AAC cards, custom schedules, and settings.

Exporting a System Backup

  1. Open the Caregiver Dashboard and navigate to the System Setup tab.
  2. Tap Export System Backup.
  3. A JSON file will be downloaded to your device containing your entire configuration.

Importing a Restore Config

If you switch to a new Caregiver device, or accidentally delete a profile, you can easily restore your data:

  1. From the Caregiver Dashboard's System Setup tab, tap Import Restore Config.
  2. Select the previously saved JSON file from your device.
  3. Confirm the import. Warning: This will completely overwrite your current active setup.

Common Issues

Most issues can be resolved quickly with a cache clear or re-pairing. Here are the most common problems and their fixes.

Recipient screen is showing old content

This is usually a caching issue. On the recipient's device:

  1. Force-close SpeakSimple completely.
  2. Re-open it — the app will fetch the latest data from the cloud.
  3. If the issue persists, go to the device's browser settings and clear the site data for speaksimple.app, then re-open the app.

I've been signed out on my caregiver device

If you sign into the caregiver dashboard on another device, your session on the first device is automatically ended. This is a security feature. Simply sign back in on your preferred device.

I've forgotten my PIN

On the PIN entry screen, tap "Forgot PIN? Reset Passcode". You will be logged out. Sign back in with your Google account and you will be asked to set a new PIN.

A paired device has been lost or replaced

In the caregiver dashboard under Device Management, find the lost device and tap Remove. This frees up the slot. Set up pairing on the replacement device as normal.

Speech isn't working

  1. Check the device volume is turned up.
  2. Ensure the device is not in silent/vibrate mode.
  3. On iOS, make sure the Ring/Silent switch on the side of the device is set to ring mode.
  4. In the caregiver dashboard → Settings → Voice & Speech, try selecting a different voice from the dropdown.
Still stuck? Visit speaksimple.app and use the in-app support form, or check the FAQ at speaksimple.co.uk/#faq.